

CauseĪll smart cards require additional software to work in Windows unless there is an inbox driver that lets the user use the card without installing additional software. This issue affects all releases of Windows 7, Windows Server 2008 R2, and in later versions of both operating systems. However, the user will receive the error message that is mentioned in this section every time that they insert the smart card. However, if the user is provided with only item 3 or 4 from this list, the smart card continues to work on the system.

If the driver for the smart card is not available at any of the preconfigured locations, such as Windows Update, WSUS, or intranet paths, and a custom Crypto service provider is not already installed on the system, you receive the following error message in the notification area:ĭevice driver software was not successfully installed When you insert a smart card into a smart card reader, Windows tries to download and install the smart card minidrivers for the card through Plug and Play services. Double-click the downloaded file and follow the on-screen instructions.Ĭopyright Copyright (c) 2016 HP Development Company, L.P.This article provides a solution to an error that occurs when you insert a smart card in a reader.Īpplies to: Windows 7 Service Pack 1, Windows Server 2012 R2 Original KB number: 976832 Symptoms Download the file by clicking the Download or Obtain Software button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved).Ģ. Microsoft Windows 7 Professional 64 Editionġ. Microsoft Windows 7 Professional 32 Edition Microsoft Windows 7 Home Premium 64 Edition Microsoft Windows 7 Home Premium 32 Edition Microsoft Windows 7 Home Basic 64 Edition Microsoft Windows 7 Home Basic 32 Edition

Microsoft Windows 7 Enterprise 64 Edition Microsoft Windows 7 Enterprise 32 Edition Microsoft Windows 10 IOT Enterprise 64-Bit (x86)

Microsoft Windows 10 IOT Enterprise 32-Bit (x86) HP Pro x2 612 G1 Tablet with Power Keyboard HP Elite x2 1011 G1 Tablet with Power Keyboard This package is available for supported notebooks that are running a supported operating system. This package contains the Alcor Micro Smart Card Reader Driver, which enables the read and write functions for the Alcor Micro Smart Card Reader. TITLE: Alcor Micro Smart Card Reader Driver
